Shipping Policy

 

1. Shipping Areas:
   We deliver exclusively to Germany, Austria, and Switzerland. Shipping to other countries is currently not available.

2. Shipping Costs:
   Shipping is free for all orders. No additional fees apply for standard shipping.

3. Delivery Time:
   Orders are processed and shipped within 2-3 business days after payment is received. Delivery time may vary between 5 and 7 business days depending on the destination.

4. Shipping Providers:
   Shipping is carried out by reputable carriers such as DHL, DPD, or Swiss Post.

5. Express Shipping:
   Express shipping is not currently available.

6. Liability for Shipping:
   We are not liable for delivery delays caused by the shipping provider or force majeure. If your package arrives damaged, please contact our customer service immediately so we can find a solution.

7. Tracking:
   Once your order has been shipped, you will receive a shipping confirmation with a tracking number (if available) so you can track your package online at any time.

8. Returns:
   If a return is necessary, please contact our customer service at [Email Address] to coordinate the next steps.

For any further questions regarding our shipping policy, please feel free to contact our customer service. We are happy to assist you!